Shipping policy
Processing Time
Orders are shipped within 1–3 business days of receipt from our warehouse. Shipping timelines
begin when the package leaves the warehouse.
Orders placed after 5pm IST Monday through Thursday will be processed the following day.
Orders placed on Friday after 12:00 noon IST and on the weekends will be processed on the
following Monday, unless Monday is a major holiday, in which case, orders will be processed on
Tuesday.
Please note that once an order has been placed and paid for, it is sent to our warehouse for
processing. As this is a third party service provider, we are unable to accommodate requests to
change or cancel orders.
Shipping Time Frames
Please note we ship from a regional area in Tamil Nadu.
Domestic:
Indian Post Standard Shipping: 2-6 business days
Indian Post Express: 1-4 business days
International:
International Standard Post: 6+ business days
International Express Post: 2-4 business days between major metro areas
International Orders
Quoted time frames exclude time in dealing with customs if applicable and may be subject to delay
due to other causes.
Also please note that the signature on delivery service is only available to certain countries, as is the
tracking.
As the world is a big place full of different rules and regulations, all parcels shall be accompanied
by the respective forms as prescribed by law to meet the requirements of any governmental
authority. However, any customs duties and local taxes that may be payable are the sole
responsibility of the customer purchasing the Product. We thank you for your understanding. Enjoy
the magic of mushrooms!
Life Cykel shall not be responsible to pursue any claim with the carrier (shipping and delivery
inquiries).
If the shipping address is different from the address provided at the time of placing the order,
and no other instruction is provided, Life Cykel will send the Product to the address provided by
you.
We also recommend you save the original packaging in case of a return.
Undelivered Items
For undelivered items that are returned to us due to reasons outside of our control (eg address changes, inability to receive the order and other causes), we will refund the full value of the order minus the shipping costs. In some cases we also need to charge a re-shipping fee. These charges will be determined by location and weight of the order. Thanks for understanding the complicated world of shipping and the cost of doing business within it :)
Shipping Protection
Shipping Protection is an optional shipping insurance add-on at checkout that covers packages that are damaged, stolen or lost during transit. It does not cover change of mind or instances where the incorrect address has been provided at checkout. Shipping Protection is a non-refundable item, except where the order has not been shipped yet.
